How long does it take until I get my scans and negatives?
Usually you'll receive your photos after 2-3 working Days. Negatives that get sent via Post may take a day longer.
how do you scan my film?
We use a modern scanning method involving a digital camera. Camera scanned images usually have better detail, bigger image size, more dynamic range and more latitude for editing in post.
I pushed one of my films, how do you know which film to push process if i send you more then 1 roll?
Its really important that you clearly mark your specific film for push or pull processing. Just write on your roll of film how many stops you pushed (+1, +2, +3 etc.) so we'll know exactly how to process it.
Where are my scans?
Most likely in your spam folder. If you still can't find your precious mirror selfies, use our contact form. We'll get in touch with you and give you an update.
Can I drop off my film at your lab?
You can drop off your film in our mailbox at Nordstrasse 4, 8400 Winterthur.
Don't forget: Securely package your order and clearly mark your package or envelope with your name and order number.
Do you offer lower quality scans?
No. We believe it's worth that your negatives get scanned in the highes resolution possible for us. You'll always get JPG's in a lower quality for quick review or posting on social media.
WICHTIGE INFORMATION!
Aufgrund Technischer arbeiten werden Bestellungen ab dem 5.Juli wieder angenommen. Danke für euer Verständnis
